FAQ's

QMS auditing topics

· The need for a 2-stage approach to auditing
· Measuring QMS effectiveness and improvements
· Identification of processes
· Understanding the process approach
· Determination of the “where appropriate” processes
· Auditing the “where appropriate” requirements
· Demonstrating conformity to the standard
· Linking an audit of a particular task, activity or process to the overall system
· Auditing continual improvement
· Auditing a QMS which has minimum documentation
· How to audit top management processes
· The role and value of the audit checklist
· Scope of ISO 9001:2000, Scope of Quality Management System and Defining Scope of Certification
· How to Add Value during the audit process
· Auditing competence and the effectiveness of actions taken
· Auditing Statutory and Regulatory requirements
· Auditing the Quality Policy and Quality Objectives
· Auditing ISO 9001, Clause 7.6 Control of monitoring and measuring devices
· Making effective use of ISO 19011
· Auditing Customer Feedback processes
· Documenting a Nonconformity
· Guidance for reviewing and closing nonconformities
· Auditing Internal Communications
· Auditing Preventive Action
· Auditing Service Organizations
· Third Party Auditor Impartiality and Conflict of Interest
· Auditing the Effectiveness of the Internal Audit
· Auditing Electronic Based Management Systems
· Auditing the Management of Resources
· Auditing Customer Communications

Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised.
Comments on the papers or presentations can be sent to the following email address: charles.corrie@bsi-global.com.
These papers and presentations may be downloaded from the web sites:

http://www.iaf.nu/
www.iso.org/tc176/ISO9001AuditingPracticesGroup

http://isotc.iso.org/livelink/livelink/3553375/APG-Introduction.doc?func=doc.Fetch&nodeid=3553375